Effective Date: 01/12/2024

At Soccer Training IQ, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information through our app, website, and mailing list.

1. Information We Collect

We collect the following types of personal information when you interact with our app, website, or mailing list:

1.1 Personal Information

  • Name
  • Email address
  • Phone number (optional)
  • Country of residence

1.2 Non-Personal Information

  • IP address
  • Browser type and version
  • Device type and operating system
  • Usage data and interactions with the app or website

2. How We Use Your Information

We use your personal information for the following purposes:

2.1 To Provide Services

  • To register you for our app, website, or mailing list.
  • To deliver updates, promotional content, and important announcements.

2.2 To Communicate With You

  • To respond to inquiries or provide support.
  • To send notifications about new features, offers, or events.

2.3 SMS Communications

  • If you provide your phone number, you consent to receive SMS updates, notifications, and promotional messages related to Soccer Training IQ.
  • You can opt out of SMS communications at any time by replying “STOP” to any message or contacting us directly.

2.4 To Improve Our Services

  • To analyse user trends and behaviours.
  • To enhance the functionality and user experience of our app and website.

2.5 Legal Compliance

  • To comply with legal obligations or respond to lawful requests.

3. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share it in the following limited circumstances:

3.1 Service Providers

  • With trusted third-party service providers who assist us in delivering emails, SMS messages, maintaining our website, or analysing data.

3.2 Legal Requirements

  • If required by law, or if necessary to protect our rights, users, or others.

3.3 Business Transfers

  • In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

4. Data Retention

We retain your information only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations. You may request the deletion of your data at any time (see Section 7).

5. Security

We take reasonable precautions to protect your data, including:

  • Encryption of sensitive information.
  • Regular security updates and monitoring.
    However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may have the following rights:
6.1 Access and Update: Request access to or correction of your personal information.
6.2 Deletion: Request deletion of your information.
6.3 Opt-Out: Unsubscribe from our mailing list or opt out of SMS or email communications.
6.4 Data Portability: Request a copy of your data in a structured format.

To exercise these rights, please contact us at [Insert Contact Email].

7. Cookies and Tracking

7.1 Our website and app use cookies to:

  • Enhance your browsing experience.
  • Collect data for analytics and functionality.
    7.2 You can manage cookies through your browser or device settings.

8. Children’s Privacy

Our app and website are not intended for users under 13 years old. If we discover that we have collected data from a user under 13 without parental consent, we will delete the information promptly.

9. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page, and the “Effective Date” will be revised accordingly.

10. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:
Email: stewart@soccertrainingiq.com

By using our app, website, or mailing list, and by providing your phone number, you agree to this Privacy Policy and the collection and use of your information, including receiving SMS communications, as described herein.